Kashiwa City Community Newspaper 2020.05.01

Information regarding the new coronavirus (COVID-19)

Contact: Public Information Division - Phone: 7167-1175, Fax: 7167-8289

In Kashiwa City, we are working to prevent the spread of COVID-19. We have established headquarters for countermeasures against the new coronavirus, and a call center to deal with issues related to the virus. In this issue, we will share questions that the city administration has received, and information regarding the virus.

This information is current as of April 22.

Q&A regarding the new coronavirus (COVID-19)

(Q1) I’ve heard that there is a benefit of 100,000 yen available. Where can I learn more about this?

A: Starting on April 30, the Kashiwa City Basic Necessities Support Benefit Call Center (Phone: 7168-9677) will be open. Once the application method has been decided, more information will be provided on the Kashiwa City website, and through Koho Kashiwa.

(Q2) I don’t really have any symptoms, but I’m worried that I have contracted the virus. Can I get a PCR coronavirus test

A: The Kashiwa City consultation center for people with potential exposure to the new coronavirus and medical facilities will confer to determine the necessity of a test based on the patient’s symptoms, etc. A test will be done if it is deemed necessary. If you are concerned, please call the Kashiwa City consultation center for people with potential exposure to the new coronavirus.

(Q3) After I wrap my used mask in a plastic bag, how should I dispose of it?

A: If you put your used mask in a plastic bag, please dispose of it with the “Combustible Garbage” (for both Kashiwa and Shonan areas).

(Q4) I would like to submit some applications at the city hall, but I am concerned about going outside. What should I do?

A: Some applications and administrative processes at the city hall can also be done by mail or though the internet. In addition, the deadlines have been extended for city taxes, such as Municipal Tax and Property Tax. Please check the city website, or call the office that is responsible for the application in question.

▲Access the Kashiwa City website here

(Q5) We have been asked to reduce contact with other people by 80%. Is there anything I should be careful of in my day-to-day routine?

A: Please reduce the number of people you come into contact with as much as possible. For example, when you go to the supermarket to buy groceries, don’t bring your whole family. Reduce the number of people going out together. By reducing contact with other people by 80%, it is estimated that results can be seen after one month. However, if we are only able to reduce contact by 70% or less, it is predicted that results will not be seen until after three months. Please consider whether or not your errand is absolutely necessary before you decide to go outside.

(Q6) I suddenly got a phone call from someone saying that I could get a subsidy related to COVID-19, and that someone would be coming to my house, so I should get my inkan (name stamp) and bank book ready. What should I do?

A: The city hall and other public institutions will most definitely not ask for bank account information or other personal information over the phone. Recently, there have been cases of fraudulent phone calls and door-to-door canvassing that take advantage of the COVID-19 situation. Information regarding the new coronavirus, COVID-19, that claims to be “money-saving,” “germ-fighting” or “providing virus tests” is fraudulent information. If you receive this kind of phone call, first of all, please call the Consumer Life Center Consultation Hotline (7164-4100) for advice.

(Q7) I would like to have fast, up-to-date information from the city. Where should I look?

A: On the Kashiwa City website, up-to-date information is published as it becomes available. Information is also provided by the Kashiwa E-mail Distribution Service. Register by sending a blank e-mail to kashiwacity@emp.ikkr.jp , and select the categories of information you would like to receive, such as “Disaster Information” and “Disaster Prevention and Safety Information”.

▲Please access this link for more information.

Advice can be obtained here

Do any of the following circumstances apply to you?

• You have had cold symptoms or a fever of 37.5ºC for 4 days or more (including the time when medicine was used to reduce the fever).
• You have a strong feeling of weariness (fatigue) or shortness of breath (difficulty breathing).

You are a senior citizen or have an underlying disease, and you have had the symptoms mentioned above for about two days.

Call the Kashiwa City Consultation Center for People with Potential Exposure to the New Coronavirus

Phone: 7167-6777

Fax: 7167-1732

Hours of operation:

9:00am to 5:00pm (not including Saturdays, Sundays and public holidays)

For questions regarding the city’s countermeasures, or other standard inquiries, call the Kashiwa City Call Center

Phone: 7128-2239

Fax: 7167-1732

Hours of operation: 24 hours a day (including Saturdays, Sundays and public holidays)

Accommodation facilities accepting people who are recovering from mild symptoms of coronavirus

Due to the spread of COVID-19 in Kashiwa City, the city has leased some local accommodation facilities for those who have tested positive for coronavirus, but have no symptoms, or only mild symptoms. Through the application of specialized knowledge, and the advice of a specialist, the city has assumed responsibility for the operation of these facilities. Many of you may be concerned, but we ask for your understanding and cooperation.

Accommodation facilities for recuperation

Sakura Sky Hotel Kashiwa

Location

Koaota 1-2-1

Details of support provided

Meals and daily necessities are provided by city staff members, and health is monitored by nurses. (Protective clothing is worn when working in the area exposed to the virus, and preventative measures are taken so that workers do not come into contact with the people staying in the facility.)

Regarding the distribution of cloth masks to all households

Contact: Telephone Consultation Service for the Distribution of Cloth Masks to All Households - Phone: 0120-551-299 (9:00am to 6:00pm)

Based on emergency economic countermeasures, the national government has decided to distribute two cloth face masks to each home address in the country, so that they reach each household. The cloth masks are now being delivered.

The cloth face masks are not disposable, but can be laundered and re-used. Make sure to wear a mask, of course if you have a cough or other symptoms, but also if you have no symptoms. Please also make sure to wash your hands and follow proper hygiene manners for coughs and sneezes.

For more information on the distribution of cloth masks, please visit the Ministry of Health, Labour and Welfare website.

▶Access the Ministry of Health, Labour and Welfare website here

Information regarding facility closures and event cancellation/postponements

To prevent the spread of COVID-19, facilities in the city are being closed, and events are being cancelled or postponed.

Annual events that have been cancelled

• Teganuma Eco-Marathon
  Contact: Sports Division - Phone: 7167-1133, Fax: 7167-6644
• Gomi-Zero (Zero Trash) Activities
  Contact: Environmental Service Division - Phone: 7167-1139, Fax: 7163-3728

For information on other events or classes that have been cancelled or postponed, please visit the city website, or contact the division responsible for the event.

▲Access this link for more information

Completion of renovations at the Nanbu Kinrin Center “Fureai Plaza”

Contact: Community Support Division - Phone: 7167-1126, Fax: 7167-6644

Nanbu Kinrin Center - Phone: 7173-1000, Fax: 7160-7126

After the renovations at the Nanbu Kinrin Center, the completely remodeled facility will be ready to open on Thursday, May 7. The building concept was created alongside the people in the community, with community member-centered workshops, and a new lounge space.

Main parts of the facility

Nanbu Branch City Office, Nanbu Children’s Area, Nanbu Branch Library, Nanbu Community Iki-Iki Center, meeting room and other rental facilities.

Location

Shin-Sakasai 2-5-13

For information on services that are closed to prevent the spread of the new coronavirus (COVID-19), please visit the city website.