Kashiwa City Community Newspaper 2015.10.01

最終更新日 2015年10月1日

ページID 025140


Be ready to receive your "My Number" Individual Number in the mail!

The new "My Number" Individual Number system (social security and taxation number) will begin, making everyday administration more convenient. We'll explain in simple terms what kind of system it is, and where you will be required to use it.

What is the "My Number" Individual Number system?

This system will provide each individual resident living in Japan with a unique 12-digit number. It will also be sent to babies who have just been born, and foreign residents in Japan with a Resident's Card. The "My Number" Individual Number will be used for one's lifetime, and as a rule, cannot be changed.

Delivery in November

In this city, the "Notice Card" with the 12-digit "My Number" Individual Number written on it will be delivered by registered mail to the current address (as of Monday, October 5) on your Resident's Card.
The Notice Card is a paper card without a facial ID photo. It includes the "My Number" Individual Number, your name, address, date of birth, etc. Please make sure to keep the card in a safe place.
◎ If you have not received the Notice Card by December, please contact the Kashiwa City My Number Call Center.
※Please be careful of unauthorized canvassers taking advantage of the "My Number" individual number system to obtain personal information. Please be aware that there will be no request to submit any forms to government organizations before the notice cards are delivered.

Where can it be used?

Starting from January of next year, the use of the individual number will be progressively introduced in places such as national government facilities and local public organizations in areas such as social security, taxation and disaster measures.

For example...

●Various types of welfare-related application processes such as child allowance, etc.
●Documents submitted to the National Tax Office, such as tax returns, statutory reports, etc.
●Tax and social security-related application processes for commercial business.
In order to prevent identity fraud, a strict confirmation of personal identity (identity confirmation and number confirmation) will be done when these kinds of administrative processes take place.

In the future

Starting from July 2017, an information link is scheduled to begin between national government facilities and local public organizations. In addition to reducing the number of visits to reception desks for public administrative processes, it will also simplify the forms that need to be submitted.

The chain of events beginning in November

●From November
・Notice Cards will be delivered by registered mail.
・Applications for Individual Number Cards may be submitted for those who wish to do so.
●From January of next year
・Individual Number Cards can be received
・Use of the "My Number" Individual Number system will begin

November - Confirm the content of the registered mail

Please confirm the following 3 items are included in the documents delivered by registered mail in November.
1."My Number" Individual Number "Notice Card" and application form for the Individual Number Card, 2.reply envelope and 3.Instruction Guide

Starting from November - Applications for Individual Number Cards (only for those who wish to receive one)

For those who wish to receive the "Individual Number Card" which will allow confirmation of both your photo identification and individual number on one card, please complete an application. 

Starting from January of next year - Receipt of Individual Number Cards

When the pick-up information is delivered to those who have applied for an Individual Number Card, a pick-up appointment can be made, and the card can be received in person at the City Hall, Main Building, 1st floor.

●The difference between the Notice Card and the Individual Number Card 

Notice Card

Individual Number Card

How to receive

Sent to everyone

Only for those who wish to receive one. 

Application required

Information on the card

Name, address, date of birth, gender,

 "My Number" individual number

The information on the Notice Card, 

as well as an I.D. Photo, 

and  smart card IC chip

Use as personal identification 

where the "My Number" 

individual number is used

Must be presented along with 

a driver's license 

or other form of identification

Only one card is required




Inquiries regarding the "My Number" individual number

●Issue of the Notice Card and the Individual Number Card - Kashiwa City My Number Call Center
Phone: 7165-0178
Hours of operation: 8:30am to 5:15pm (excluding Saturdays, Sundays, national holidays, and the year-end and new years holidays)
●All aspects of the system
・My Number Call Center (phone number servicing all areas of Japan)
Phone: 0570-20-0178
Hours of operation: 9:30am to 10:00pm (Monday to Friday), 9:30am to 5:30pm (Saturdays, Sundays and national holidays, excluding the year-end and new year's holiday)
※Foreign languages (English, Chinese, Korean, Portuguese, Spanish)
Phone: 0570-20-0291
※ If the above phone number cannot be reached by IP phones, etc, please use the following number.
Phone: 050-3816-9405

It's so convenient! Get your Individual Number Card

What is an Individual Number Card?

The Individual Number Card is an official identification certificate that lets you confirm your photo identification and your individual number in one card.
The card is plastic, and has a smart card IC chip. The front of the card lists your name, address, date of birth, gender, and includes your photo ID. Your "My Number" individual number is included on the back of the card. This card can be used for the submission of forms that include your "My Number" individual number, and in other places that require personal identification.

Benefits of the card

● It lets you confirm your photo identification and your individual number in one card.
● You can submit electronic forms such as e-Tax using the electronic identification recorded in the smart card IC chip.
● You will be able to obtain documents such as your resident's certificate from convenience stores, etc. ※This service is scheduled to begin in Kashiwa City in October of next year.

Items that you will need to present when using the "My Number" individual number

●If you are using the Individual Number Card
The Individual Number Card only
●If you do not have an Individual Number Card
Your Notice Card to confirm your individual number, as well personal photo identification.

How to apply

You may choose from two application methods for your Individual Number Card, by post or online. The first issuance of the Individual Number Card is free of charge.

Step 1

In November, the "My Number" individual number Notice Card will be delivered by registered mail to the address on your Resident's Card.

Step 2

Please complete the required parts of the application form included with the Notice Card, attach an ID photo, and return it by mail using the return envelope provided.

Step 3

From January of next year, you will receive a card issuance and notice set (a 3-item package with the notice of issuance, the notice card return form, and an information pamphlet). Please confirm the information included in the package, and make an appointment to receive your card.

Step 4

Please come to the reception desk in the City Hall, main building on the 1st floor at the date and time of your appointment. Bring the required documents, and make sure the applicant comes in person.
● What to bring
1. Notice Card
2. Driver's license, passport, or other official document with photo identification to verify the identity of the applicant.
3. The card issuance and notice set with all of the required items filled out.

You can also make your application on the web using a smartphone or other device!

1.Take a photo of your face to use as your photo ID
2.Access the special application website from the QR code on the issuance application form.
Once you have entered the required parts of the form, attach your ID photo data and send the form.
3.Proceed to Step 3

Q & A

What will happen with my Basic Resident Register Card?

The card can be used until the expiration date, however starting from December, it will no longer be newly issued. In addition, since you cannot hold both an Individual Number Card and a Basic Resident Register Card, the Basic Resident Register Card will have to be returned when you apply for an Individual Number Card.

What will happen with the electronic certificate (official individual identification certificate) registered with the Basic Resident Register Card?

This can be used until the the expiration date.
If you are planning to submit your tax return next year by e-Tax, and your Basic Resident Register Card expires before the tax return is scheduled, please renew your card by November. After January of next year, you will need to replace the card with an Individual Number Card.

Will I still be able to use the card reader that was used for the Basic Resident Register Card?

The reader that was used for this year's tax return will also be able to be used with the Individual Number Card.

I'm concerned about personal information being leaked...

The use of the "My Number" individual number is limited by law, and the organizations and situations where it is handled are clearly described by law. The management situation is monitored by a 3rd-party organization, and strict penalties will be enforced if the law has been broken. In addition, the Individual Number Card has an ID photo, a set password, and the smart card IC chip on the back of the card does not have highly sensitive private information such as tax information recorded in it. 

What is the expiration date of the Individual Number Card?

For those who are over 20 years of age, the card will expire on their 10th birthday after the card has been issued. For those who are 19 years of age and under, it will expire on their 5th birthday after the card has been issued.

What if there are changes to the address or name on the Notice Card or Individual Number Card?

When you register a change of address or a marriage, you will need to present your Notice Card or Individual Number Card. At that time, the information on the card will be changed.
Reception desks which handle the card: 1.Citizens' Division (City Hall, Main Building, 1st Floor) 2.Reception Desk Service Division (Shonan Building, 1st Floor) 3.Kashiwa Eki-Mae Administrative Service Center 4.All branch offices
※Locations 3. and 4. only handle the Notice Card.

What happens if I lose my Notice Card or Individual Number Card?

In the event that your card is lost or stolen, please contact the special phone number listed below.
Notice Card: 7165-0178
Individual Number Card: 0570-783-578
(These phone numbers are in operation 24 hours a day, 365 days a year. This service can put a temporary hold on the card.) 

Have you completed your National Census survey response?

Please answer the census survey according to your situation as of October 1st.
▶For those who have received a census survey form, please return the completed form by mail, or hand it directly to the census official by Wednesday, October 7. ▶If you have not received the forms for the census survey, please contact the Kashiwa City National Census Call Center. ▶For those who have submitted their response through the internet, if there are changes to your situation after you submit the form, please make your corrections by Tuesday, October 20.
Contact: Kashiwa City National Census Call Center
Phone: 0570-01-0312 (9:00am to 5:00pm)



所在地 柏市一丁目7番1-103号 Day Oneタワー3階
電話番号 04-7167-0941
ファクス 04-7165-7323